Texas Alliance Transport LLC does not tolerate the use of alcohol or drugs by drivers. If a rider believes the driver may be under the influence of drugs or alcohol, the rider can have the driver END THE TRIP IMMEDIATELY.
After the driver has ended the ride, riders are requested to report their feedback at (817) 966-8286.
Promptly after a zero-tolerance complaint is filed, Texas Alliance Transport LLC shall suspend the driver until further investigation.
Texas Alliance Transport does not allow Drivers to operate any company vehicles within 8 hours of consuming any alcoholic beverages.
To make a complaint, please contact Texas Alliance Transport LLC at (817) 966-8286 or by email at firstname.lastname@example.org